Product team
The problems
The confirmation screen is a key step in the transfer and payment flow. After the first release, it showed issues that could create a poor experience and increase risk for users.
Design challenge
- HMW help users reduce cognitive load on this screen
- HMW help users scan the information they need faster and more easily
- HMW help users make decisions safely and quickly
Design solution
- Prioritize and keep only necessary information
- Add bank logos to help customers recognize banks faster
- Redesign the visual hierarchy
High prioritized info
- The amount
- Recipient details
- Expected arrival
Visual Design
